OUR MISSION IS YOUR SATISFACTION

• Free return or exchange if hat is not as expected ( Quality or Embroidery Work )
• We cover the return-shipping fee
• We cover the restocking fee
• Automatically refunded on your original payment method within 10 business days
• We have a 3-day return policy, email us for return within 3 days at: info@CustomYourHats.com

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

• Cancellations are accepted within 1 hour of purchase.

Handling time is 1-3 business days.
Transit time 5-6 business days.

Total estimated delivery time is 6–9 business days.

Shipping cost starts at $3.99 based on location. The cost will be displayed at checkout.